Using Key Performance Indicators to Protect Resources During an Economic Downturn

Wednesday, February 17 | 5:45PM–6:30PM | Capitol Ballroom F-H
Session Type: Professional Development
Every organization faces significant challenges in an economic downturn. Reducing IT costs is usually one of the first considerations. However, it is critical to review the organization's key performance indicators to prevent long-term and infrastructure damages with short-term gains. This is even more challenging for an organization that measures IT based on high availability (five nines) standards.


  • Link Alander

    Vice Chancellor / Chief Information Officer - RETIRED, Lone Star College System
  • Shah Ardalan

    President, Lone Star-University Park, Lone Star College System