Increase Online Student Engagement Through Online Human Touch and an Online First-Year Experience

Thursday, January 13 | 10:30AM–11:15AM | Harborside Ballroom A
Session Type: Professional Development
The long-term sustainability of online programs is highly dependent on student engagement and retention. With increasing numbers of nontraditional students returning to higher education through online programs, it's critical that institutions personalize the online experience and develop strategies to bring the campus to this growing student market. This session provides innovative strategies on how to personalize the online educational experience through online human touch and how to increase engagement and retention through an online first-year experience. Panel speakers represent Drexel University's School of Education, Office of Information Resources & Technology, Goodwin Instructional Design/Technology Support, University Libraries, and Disability Services.


  • Kristen Betts

    Principal & Founder, INTERACT123
  • Abigail Maley

    Online Learning Support Specialist, Drexel University
  • Tim Siftar

    Information Services Librarian, Drexel University
  • Ke'Anna Skipwith

    Director of Academic Innovation & Strategic Initiatives, Howard University

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