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Mid-Atlantic Regional Conference 2012
Proceedings
Mid-Atlantic Regional Conference 2012
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Proceedings
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Customer Satisfaction Focus Group
Customer Satisfaction Focus Group
Wednesday, January 11 | 9:00AM–11:30AM | Laurel
Session Type:
Professional Development
DRA focus group to understand more about how customer satisfaction information is collected and used at a variety of schools.
Presenters
Susan Grajek
Vice President, Partnerships, Communities and Research,
EDUCAUSE
Leah Lang
Director of Corporate Engagement,
EDUCAUSE