Customer Satisfaction Focus Group

Wednesday, January 11, 2012 | 9:00AM–11:30AM | Laurel
Session Type: Professional Development
DRA focus group to understand more about how customer satisfaction information is collected and used at a variety of schools.

Presenters

  • Susan Grajek

    Vice President, Partnerships, Communities and Research, EDUCAUSE

  • Leah Lang

    Director of Corporate Engagement, EDUCAUSE