Leveraging IT Support Constituent Group

Wednesday, January 11, 2012 | 12:30PM–1:30PM | Laurel
Session Type: Professional Development
This discussion will be focused on strategic thinking around leveraging common IT support tools and services. Many institutions are spending money developing and delivering duplicate services and tools that exist elsewhere or could be shared, such as Knowledge Base content, notification systems, ticketing systems, and even human support services. We will discuss what might be leveraged between institutions, determine interest, and then create a plan for next steps

Presenters

  • Joy Hatch

    Vice President for Information Technology/CIO, Fairmont State University

Resources & Downloads

Meeting Notes
305 KB, PDF
Uploaded on 01/23/2012