War of the Constituencies: Migrating to a New Institutional Portal

Thursday, January 12 | 10:30AM–11:15AM | Essex
Session Type: Professional Development
AU's migration to a new institutional portal was a major event (and we all know this effort is never easy for a university). Universities have many voices, needs, and opinions. We'll explore how a strong governance structure will set you up for success, easy wins around ownership of content, training, usability testing, portal annoyances, and keeping the momentum. Together IT and academic administration took the lead in the planning and implementing the portal migration project. Learn how AU's diverse Portal Implementation Team created a user-friendly information layout and contributed to the university's governance model around portal messaging to its community.


  • Debra Gonski

    Senior Application Administrator, American University

Resources & Downloads