Talking and Listening: Critical Communication Skills for IT Professionals

Thursday, May 31, 2012 | 4:30PM–6:00PM | Grand Ballroom Salons I/J
Session Type: Professional Development
Communication skills are critical for IT staff members and even more important for the managers and executives who manage IT teams. Improve your communication skills by learning when and how to listen, talk, ask questions, and confirm understanding. Bring your experiences and questions to this 90-minute workshop, which will include tips, resources, and practical activities that reinforce successful communication skills.