Learning Lab | Developing a Digital Transformation Strategy to Address Your Institutional Challenges

Part 1: May 9 | 3:00–4:00 p.m.ET
Part 2: May 11 | 3:00–4:30 p.m. ET
Part 3: May 18 | 3:00–4:30 p.m. ET
Part 4: May 25 | 3:00–4:30 p.m. ET


The higher education landscape is quickly shifting and evolving in the face of technology advances, new expectations from students, and institutional challenges. How can leaders at all levels help their colleges and universities survive and thrive in this tumultuous time? A digital transformation (Dx) approach allows institutions to address pressing challenges related to mission, such as improving student success, advancing research, and streamlining administration. It can also guide institutional changes to business models, such as attracting new learners or developing partnerships outside the institution. This Learning Lab is appropriate for individuals or teams and will guide you in creating a Dx strategy and process to advance institutional goals.

Learning Outcomes:

NOTE: You will be asked to complete assignments in between the Learning Lab segments that support the learning outcomes stated below. You will receive feedback and constructive critique from course facilitators.

  • Develop an understanding of digital transformation and how to apply a Dx strategy and process at any level of your institution (individual, team/department, institution)
  • Develop strategies for communicating about Dx with other campus colleagues and leaders
  • Develop an actionable plan and strategy tailored to your context and your experience with Dx
  • Articulate what Dx means within your context and develop an action plan to identify how and where you can make an impact at your institution (for those new to Dx)
  • Design a written Dx strategy that allows campus decision makers and key stakeholders to fully understand and act on digital transformation at your institution (for those experienced with Dx)


Heather McCullough Heather McCullough, Director, Learning Technology and Open Education, Division of Academic Affairs, The University of North Carolina System

Eric Behrens Eric Behrens, CIO and Vice President for Library and Information Services, Widener University

Kimberly Eke Kimberly York, Senior Director for Information Technology at the University of Pennsylvania's Graduate School of Education