Understanding and Nurturing Your Emotional Intelligence

Emotional intelligence is a characteristic of successful managers and is key to both professional and personal accomplishment. Researchers have recognized that while IQ is a good predictor of academic achievement, many exceptionally bright people remain remarkably ineffective and unproductive in their professional lives because they lack emotional intelligence. While this session addresses cultivating management skills and change, it's fundamentally about building better, more effective relationships and inspiring others to do so. Explore why emotional intelligence is an essential element for effecting sustained, desired change for individuals, teams, and organizations.

• Describe the importance and impact of emotional intelligence in the workplace
• Interpret emotional intelligence competencies in relationship to your own
• Identify behavioral strategies that can lead to improved emotional intelligence