Trinity College Student Technology Assistants: An Essential Bridge between Students and Faculty in Remote or Hybrid Courses

Hear from current Trinity College student technology assistants and their supervisor on lessons learned and key takeaways from providing remote support over the past year for faculty, students, and staff on a wide variety of instructional and educational technology platforms. The students were an essential source of feedback and information for Trinity College’s staff and faculty about the actual, lived student experience during a changing and challenging academic environment, and they helped guide support and instructional strategies that were designed to improve the student academic experience during this unprecedented time.