Building a Culture of Quality through Alignment

This presentation will review a successful effort to dramatically increase the quality of online and hybrid courses at North Iowa Area Community College. The CampusWorks academic services team collaborated with NIACC faculty and staff in strategic technology planning, instructional technology acquisition, LMS implementation, classroom design, instructional design, and faculty development. CampusWorks instructional designers teamed with NIACC faculty developers to create 38 online, hybrid, accelerated, competency-based, and faculty development courses. The project employed an open, cross-functional, team-based approach to align an institutionally tailored instructional design model and process, a course development life cycle, a quality checklist, an LMS course design template, an integrated faculty development program, and a Quality Matters review process.