Monday, March 10 | 2:00PM–5:00PM
Session Type: Professional Development

Online and Blended Learning: Institutional Case Studies on Implementing a Quality Assurance 

Quality Matters (QM), a quality assurance program focused on continuous improvement of online and blended course design and professional development, has been in existence for over a decade and has made significant contributions to building quality in online and blended learning environments. During that time, positive results have emerged from the application of the QM rubric and the continuous improvement process, as evidenced in the literature and in case studies of effective QM institutional implementations. This seminar will review how institutions have used QM tools and methods, their results, and how they have measured its impact on student success. Following institutional case presentations, we'll hear from several prominent national researchers in the area of online and blended learning environments and their suggestions on how institutions can apply research, where future research is needed, and how to design research for quality assurance initiatives.


  • Barb Altman

    Assistant Professor/Online Coordinator, Texas A&M University-Central Texas
  • Veronica Diaz

    Senior Director, Professional Learning and Develop, EDUCAUSE
  • Luke Dowden

    Director of Distance Learning, University of Louisiana at Lafayette
  • Patricia McGee

    Associate Professor, Emeritus, University of Texas at San Antonio
  • Tina Parscal

    Associate Vice Chancellor for CCCOnline and Academic Affairs, Colorado Community College System
  • Tom Reeves

    Professor Emeritus, Learning, Design and Technology, University of Georgia
  • Kay Shattuck

    Founding Director and Senior Advisor for Research, Quality Matters
  • Karen Swan

    Stukel Professor, University of Illinois at Springfield

Resources & Downloads