Institutions of higher education have a unique opportunity to support student success with access to various metrics across systems. However, organizing raw data into an engaging dashboard is challenging, making quick and impactful insights difficult. This session demonstrates the use of ServiceNow and Domo to transform our ITSM and Learning Management System’s datasets into a single view. Access to these dashboards enables leaders to leverage data and analytics to shape the student experience, align institutional and IT strategy, and accelerate the digital transformation while supporting the diverse needs of the campus community in an efficient and effective manner.
