Andrew Graf
Lead Analyst,
TeamDynamix
Gain Control and Improve Results by Effectively Coordinating Projects, Portfolios, Resources, Support, and Services
Wednesday, April 17, 2013 | 3:00PM–3:45PM | Salon E/F
Session Type:
Professional Development
Institutions are being called on to do more with less, managing tight resource constraints and slashed budgets across projects, change management, and service desk work all while just keeping the lights on. In this presentation, we will discuss how higher education-tested methodologies and tools can enable IT leadership to make more confident decisions and improve outcomes by understanding the "big picture" consisting of projects, resources, operational work, and the service desk.
