Member QuickTalk | Why the New Third-Party Servicer Guidance Matters

The U.S. Department of Education recently released new guidance that may redefine a large cross section of higher education content, software, systems, and services providers as “third-party servicers” (TPSs). The TPS designation carries reporting and compliance audit burdens. Moreover, the guidance prohibits a foreign-owned or -located firm from being a TPS. If this ban stands, many institutions might have to rapidly change providers for major institutional systems and services. Join the EDUCAUSE Government Relations team in discussing the department’s problematic TPS guidance and the EDUCAUSE efforts to push back.

QuickTalk Moderators

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  Jarret Cummings

  Senior Advisor for Policy and Government Relations, EDUCAUSE

Additional Resource

EDUCAUSE Comments: Dept. of Ed. Guidance on Third-Party Servicers (TPSs)
March 7, 2023 letter from EDUCAUSE to the U.S. Department of Education highlighting the significant problems with the department’s TPS guidance and calling on the department to withdraw and revise it.