Lessons on Listening

Wednesday, March 29 | 11:00AM–11:50AM | Room 552
Session Type: Breakout Session
Delivery Format: Standard Presentation
The "listening tour" is in integral part of the 90-day plan for a new manager or leader. In this session, we will talk about ways to approach listening to your constituents—identifying key community members, asking the right questions, following up, and making everyone feel heard.

Outcomes: Make a "listening tour" interviewee list * Create a list of questions to ask * Interpret results, make an action plan, and communicate that plan


  • Michael Cato

    Senior Vice President and Chief Information Officer, Bowdoin College
  • Samantha Earp

    Vice President for Information Technologies & Chief Information Officer, Smith College
  • Cindy Mitchell

    Retired, University of Maine System

Resources & Downloads

  • Lessons on Listening_slides

    759 KB, pdf - Updated on 1/21/2024