Managing through Organizational Changes

Wednesday, March 29 | 3:10PM–4:00PM | Room 552
Session Type: Breakout Session
Delivery Format: Standard Presentation
Higher education is going through some dramatic shifts in its business, which in many cases is directly affecting the customer support model. As managers in our university's IT department, we have experienced these changes firsthand. We plan to describe how our university is transforming into a customer-focused institution and how this has changed our department and our culture. We will share what this has meant for our staff and how it has affected managing our teams. There will be time to hear from others about how they are responding to their organizational changes.

Outcomes: Explore how different organizations manage change * Discuss different strategies to navigate through change * Recognize opportunities for positive change in your own departments


  • Chris Brezil

    Associate VP/IT, The New School
  • Lillian Sartori

    Assistant Vice President, The New School

Resources & Downloads

  • Managing through Organizational Changes_slides

    535 KB, pdf - Updated on 1/23/2024