Niveen Alatrash
Student,
Wesleyan University
Measuring Information Service Outcomes (MISO) at Wesleyan University
Wednesday, March 29, 2017 | 1:30PM–2:10PM | Ballroom DE
Session Type:
Poster Session
Delivery Format:
Poster Session
Wesleyan University has been conducting the MISO (Measuring Information Service Outcomes) survey biannually since spring 2012. In the survey, faculty, staff, and students are asked to rate a myriad of IT and library services in terms of importance and perceived quality. In the summer following each survey, IT and the library sponsor a student to attend an intensive summer apprenticeship program conducted by Wesleyan's Quantitative Analysis Center (see www.wesleyan.edu/qac/). This year's analyses include comparisons with prior years to analyze trends and benchmarking against peer institutions to see how Wesleyan stacks up. Join us for the details!
Outcomes: Learn ways to analyze, visualize, edit, and communicate MISO survey results * Learn data-analysis techniques that can be used to make policy decisions about library and IT services * Explore ways to evaluate longitudinal and interinstitutional analyses and how to communicate survey conclusions to constituent groups
Outcomes: Learn ways to analyze, visualize, edit, and communicate MISO survey results * Learn data-analysis techniques that can be used to make policy decisions about library and IT services * Explore ways to evaluate longitudinal and interinstitutional analyses and how to communicate survey conclusions to constituent groups
