Simple Ways to Improve Change Management and Crush the Development Workflow

Tuesday, March 28 | 8:30AM–9:20AM | Room 553
Session Type: Breakout Session
Delivery Format: Standard Presentation
Inspired by the ITIL framework, our academic technology team sought to improve the development and release process of a self-hosted Moodle LMS. Improved documentation and new methodologies facilitated efficiency, decreased errors, and yielded a predictable and repeatable development workflow at our small college.

Outcomes: Conduct an evaluation of the current system support model * Identify areas for improvement in your current workflows * Identify potential solutions for your existing workflow challenges


  • Michael Krikonis

    Manager of Client Support, Clark University
  • Jiri Roznovjak

  • Ronak Shah

Resources & Downloads

  • Simple Ways Improve Change Management_slides

    327 KB, pdf - Updated on 1/27/2024