Applying Machine Learning to Improve Incident Routing and Response

Educational institutions possess an enormous amount of data that could be used to apply machine learning and artificial intelligence to solve everyday problems. These techniques are not out of reach of small institutions. We will examine a project that uses these techniques to improve incident routing and classification at Wesleyan.

Outcomes: Learn how machine learning and AI can be applied to problems facing small to medium-sized institutions * Understand how to frame problems such that these techniques can be applied