How Listening to People Makes Us All Better

Tuesday, March 19 | 8:30AM–9:15AM ET | Room 552
Session Type: Breakout Session
See people for what they are: a complex and wonderfully diverse group of teachers and learners. What are their needs and concerns, and how can your team help? Personalize your outreach, and watch your campus grow.

Outcomes: Understand the importance of human-centered design as it pertains to IT outreach * Learn how to build more effective relationships across departments * Create a collaborative resource document with other attendees

Presenters

  • Aixa Pomales

    Director of Support Services, Swarthmore College
  • Joel Price

    Technology Outreach Team Lead, Swarthmore College