Humanizing the Design Process: How to Support Faculty Designing Large-Enrollment Online Courses

This interactive session highlights the effectiveness of centering faculty voices as a guide to create high-impact large-enrollment online courses. We discuss our core values for online learning on human-centeredness as an effective strategy to overcome emotional and procedural barriers in designing and developing complex asynchronous learning experiences. Using the empathy framework (Kouprie & Visser, 2009), we discuss our process of immersing ourselves in using faculty-centered vocabulary and heuristics, and connecting their minds to evidence-based design considerations. This interactive session invites participants to examine factors that build lasting relationships with faculty during the pandemic and progress efficiently through a short development time frame. Participants will engage in structured peer discussions and reflection, and brainstorm ways in which faculty support endeavors can be humanized. They will also take away adaptable templates and worksheets for immediate use during faculty consultations.