Wednesday, April 22 | 9:30AM–10:30AM | International F (6th floor)
When processing DMCA takedown notices got to the point of taking one FTE, we decided it was time to automate. We developed a fully automated process, from intake of complaint e-mail to validating complaint, to converting IP/time to MAC address, to ticket generation, to capture and verification of student, to copyright quiz, and, finally, to report to appropriate dean. We got our FTE back and also discovered some very interesting things about the timestamps that are sent with the notices.
Director, Computer and Network Security, Columbia University