Thursday, September 23 | 1:00PM–2:00PM ET | Online

Webinar | California State University Student Experiences with Connectivity and Technology in the Pandemic

In the spring of 2021, EDUCAUSE published a special study to gain insights on the student experience during what has been an exceptional time of disruption. Over the course of the next several months, EDUCAUSE partnered with four institutions from the California State University system to conduct focus groups with undergraduate students to better understand their experiences with connectivity and device access during the pandemic. Paired with survey data, this webinar will share key findings about those experiences, often in the students' own words.


  • Learn about experiences, issues, and pain points students had with internet connectivity and device access
  • Identify concrete next steps your institution can take to support students
  • Learn what students need from their institutions to learn remotely
  • Connect with peers who are implementing innovative practices to support students

Additional Resources


  • Kate Miffitt

    Senior Director - Innovation, Digital Experience, & Accessibility, California State University, Office of the Chancellor
  • Jenay Robert

    Senior Researcher, EDUCAUSE

Resources & Downloads

  • Slides

    5 MB, pdf - Updated on 1/22/2024
  • Transcript

    77 KB, pdf - Updated on 1/22/2024
  • Chat Transcript

    113 KB, pdf - Updated on 1/22/2024
  • Recording

    Updated on 9/23/2021

Full access to this content is reserved for EDUCAUSE members.

To access the full content login now or learn more about EDUCAUSE membership.


EDUCAUSE strives to make its conferences and events accessible for all registrants. Live closed captioning and a downloadable transcript will be made available for this event. We've worked to provide resources that are accessible to as many people as possible, and if you encounter any issues while attending our events, please use the Contact Us web page to request assistance.