Tuesday, August 22, 2023 | 12:00PM–1:00PM ET | Online

Webinar | Showcase Webinar: SaaS, ERP, and CRM: An Alphabet Soup of Opportunity

The utility of today's enterprise applications can move beyond administrative efficiency to contribute directly to supporting the institutional missions and advancing the business model. Taking full advantage of today’s enterprise applications involves cross-institutional change management efforts that empower stakeholders to improve policies and processes while enabling progress on institutional goals.

Attend this webinar to learn about the change management strategies and lessons learned for implementing successful enterprise applications at higher education institutions.

This session is aligned with the 2023 EDUCAUSE Showcase Series and Top 10 IT Issue #10.

Outcomes

At the conclusion of this session, attendees will:

  • Understand the role of ERPs in supporting the institutional mission.
  • Explore change management strategies for collaborating across the institution to implement new ERP solutions.
  • Discuss management strategies for enabling staff to evolve and change as enterprise systems transform.

Additional Resources

Read about the Top 10 IT Issues here.

Visit the EDUCAUSE Showcase SaaS, ERP, and CRM: An Alphabet Soup of Opportunity for more resources.

Presenters

  • Jeff Elliott

    Sr. Director of Product Management, Jenzabar

  • Rebecca Joffrey

    Technology Innovation Officer, Cornell University

  • Douglas Little

    Chief Information Officer, Georgetown University

  • Carrie Shumaker

    Vice Chancellor for IT and Chief Strategy Officer, University of Michigan-Dearborn

  • Sophie White

    Content Marketing and Program Manager, EDUCAUSE

Resources & Downloads

  • Slides

    3 MB, pdf - Updated on 9/5/2024

  • Transcript

    133 KB, pdf - Updated on 9/5/2024

  • Recording

    Updated on 9/5/2024

Accessibility

EDUCAUSE provides real-time AI captioning for all online events, in the main room and also in breakout rooms. To request any additional accommodations and/or services, please send an email to [email protected] or call (303) 449-4430 for assistance.

Virtual Event Policies and Expectations

Please review the EDUCAUSE Virtual Event Policies and Expectations for detailed information. View EDUCAUSE Virtual Event Policies and Expectations→