Wednesday, November 20, 2024 | 2:00PM–3:00PM | Online

Webinar | Cultivating Productive Relationships with Solution Providers for Higher Ed

Nurturing productive relationships with technology providers can be an ever-evolving process for higher education institutions. Establishing a clear channel for communication and collaboration while implementing decision-making frameworks is critical for selecting and utilizing successful technology solutions for your institution.

Moderated by Bret Ingerman, this panel will explore how institutions can leverage technology solution providers to meet their unique needs. The discussion will cover key differences between academic-focused and broader-market providers, the importance of implementation planning and onboarding services, and change management strategies for successful technology adoption. The panel will highlight the distinctions between partners and vendors and the benefits of each, aiming to foster collaborative and mutually beneficial relationships between institutions and their technology providers.

Outcomes

  • Explore practical techniques for navigating the procurement process.
  • Leverage change management strategies and services within solution providers.
  • Learn how to foster corporate partnerships that drive innovation and efficiency.

Presenters

  • Brad Cohen

    Chief Academic Officer, Top Hat
  • Jeff Dinski

    Chief Strategy Officer, Ellucian
  • Bret Ingerman

    VP / CIO (Retired), EDUCAUSE Alumni
  • Kristi Wellington Baker

    Higher Education Strategy leader, Learner Innovation, Amazon Web Services

Resources & Downloads

  • Recording

    Updated on 11/20/2025

Accessibility

EDUCAUSE provides real-time AI captioning for all online events, in the main room and also in breakout rooms. To request any additional accommodations and/or services, please send an email to [email protected] or call (303) 449-4430 for assistance.

Virtual Event Policies and Expectations

Please review the EDUCAUSE Virtual Event Policies and Expectations for detailed information. View EDUCAUSE Virtual Event Policies and Expectations→