Thursday, July 27 | 1:00pm - 2:00pm ET | Online

EDUCAUSE Live! Webinar
Navigate Your Career with Effective Communication

Young professionals are important to the higher ed IT workforce, as they can broaden and complement the suite of skills within a team by bringing new technical knowledge, innovative methods, and different viewpoints. Effective relationships and communication are essential to success and career development—they strengthen our contributions to our teams and the larger organization. It is important to build relationships with co-workers, key departments and organizations, end users, strategic partners, and leadership. In your early career, navigating these interactions can be especially difficult. It may feel like all these groups speak different languages, and it can even be a challenge to make connections within your own team. In this talk, John O’Brien will introduce the EDUCAUSE Young Professionals Advisory Council (YPAC). We will explore communication tools and techniques to help you build effective relationships within multigenerational teams, end users, and key partners. We will also provide ways to expand your professional network beyond your institution.


  • Learn about EDUCAUSE YPAC
  • Discover techniques for effective communication with co-workers and key partners
  • Understand new methods for communicating with end-users, including students and faculty
  • Share methods to build your greater professional network


  • Jackie Milhans

    Manager, Computing and Data Support Services, Northwestern University
  • Tina Pappas

    Assistant Director, Rutgers, The State University of New Jersey
  • John O'Brien

    President & CEO, EDUCAUSE

Resources & Downloads

  • Transcript

    78 KB, doc - Updated on 8/8/2017
  • Recording

    Updated on 7/27/2017
  • Slides

    Updated on 7/27/2017

Full access to this content is reserved for EDUCAUSE members.

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Technical Requirements

To participate, you will need a high-speed wired Internet connection, a back-up phone in case of audio issues, and Adobe Connect. Please see the technical requirements page for details.

If you have audio or video issues during the event, please see our Adobe Connect Frequently Asked Questions page. If you need further assistance, please contact Technical Help in the EDUCAUSE Live! room.