Updating the Value Proposition: Using Services to Define Your IT Organization
Updating the Value Proposition: Using Services to Define Your IT Organization
Thursday, October 20, 2011 | 10:00AM–10:50AM | Meeting Room 103A
Session Type:
E11
This presentation will identify how conducting a services inventory is the foundation for creating an understanding of current services, customers, and cost; identifying and justifying efforts and funding needs; improving strategic planning and decision making; and identifying opportunities that will help the organization endure the current economic environment.
Presenters
Mark Askren
Leadership Coach, MOR Associates, Inc.
Kimberly Harper
Assistant Vice President, IT Strategy & Planning, University of Nebraska