Shawn Ellis
Senior IT Director,
University of Georgia
Square One: A Prescription for Operational Excellence
Wednesday, November 07, 2012 | 11:30AM–12:20PM | Meeting Room 401
Session Type:
E12
Are you concerned about your IT organization's credibility slipping due to service-impacting events? This session will provide you with a specific plan to address availability issues at your institution based on proven industry standard techniques that will give you repeatable success in achieving operational excellence.
