Back of House: How IT Sets the Stage for Student Success

Thursday, October 24, 2024 | 8:30AM–9:15AM CT | Meeting Room 006AB, River Level
Session Type: Breakout Session
Delivery Format: Presentation/Panel Session
In the bustling production of higher education, IT often operates behind the scenes?yet it plays a crucial role in setting the stage for student and institutional success. This session delves into the often-overlooked influence of IT business processes, infrastructure, and services on the campus community and highlights the imperative for IT professionals to leverage their unique insights and expertise to foster improvements across the institution. Drawing parallels with a theatrical production, where the magic of a diverse backstage crew ensures a flawless performance up front, we explore how similar dynamics apply across IT services, teaching and learning, and student support functions. Just as the quality of a performance can be disrupted by backstage challenges, so too can the student experience suffer from unseen business process and service bottlenecks and inefficiencies across areas. We'll explore how IT can take on the role of stage manager at your institution, working hand in hand with other units to create incredible experiences for your students. We'll delve into examples of how UNLV has successfully leveraged technology to enhance all aspects of the student experience and create a seamless, engaging experience that rivals the best productions. Join us as we pull back the curtain and reveal the magic of IT as a stage manager. Together, we'll explore how your institution can put on a performance that will leave your students inspired, engaged, and eager for an encore.

Presenters

  • Kivanc Oner

    Vice President for Digital Transformation and Chief Information Officer, University of Nevada, Las Vegas

  • Bob Soulliere

    Assistant Vice President for Digital Services & Solutions, University of Nevada, Las Vegas

  • Carrie Trentham

    Assistant Vice President for Digital Enablement, University of Nevada, Las Vegas