From Prototype to Production: Building Relationships Between Functional and Technical Users

Thursday, October 24, 2024 | 9:45AM–10:30AM CT | Meeting Room 207, Second Level
Session Type: Breakout Session
Delivery Format: Presentation/Panel Session
Together, functional and technical users (e.g., business analysts, developers, administrators, etc.) can conquer the world?if they can effectively work and communicate with one another. Often, mismatched expectations, assumptions, and a lack of understanding between these parties can lead to frustrations and "failure to communicate" scenarios. In this lighthearted and fun session, we will dispel some common myths about these various groups while discussing the responsibilities and obligations of each role in areas like defining requirements and specifications, decision-making, documentation, QA testing, troubleshooting, and training. We will learn about things like team agreements and how to create a culture of collaboration. Lastly, we’ll wrap it up with some concrete tips and strategies for how to improve communication, help each other, and take the relationship with your developer, administrator, or business analyst from prototype to production.

Presenters

  • Carrie Trentham

    Assistant Vice President for Digital Enablement, University of Nevada, Las Vegas

Resources & Downloads

  • Presentation Resources

    Updated on 6/13/2026
  • From Prototype to Production Building Relationships Slide Deck

    Updated on 6/13/2026