Streamline and Shine: Revolutionizing Admissions through Digital Transformation

Tuesday, October 22, 2024 | 10:30AM–11:15AM CT | EDUCAUSE Commons, Teaching & Learning Central Poster Area
Session Type: Poster Session
Delivery Format: Poster Session
Join us for “Streamline and Shine: Revolutionizing Admissions through Digital Transformation,” where we'll explore how cutting-edge digital solutions, outside-of-the-box thinking, and process improvements such as our new phone callback queue, ticketing system, and two-way texts are simplifying processes, enhancing accessibility, and freeing up valuable time—both for our staff and prospective students. Discover how these innovations are setting the stage for a smoother, more responsive admissions journey.

Presenters

  • Jason Dudley

    VP, Business Affairs & Technology/CIO, Florida Southwestern State College
  • Andrae Jones

    Director, Student Technology and Strategy, Florida Southwestern State College
  • Kailee Mateika

    AVP, Marketing & Digital Strategies, Florida Southwestern State College