Communicate professionally and successfully with all levels of the organization.

• Analyze different communication styles 
• Use active listening to communicate effectively with others
• Prepare for a presentation using industry best practices
• Practice communicating in difficult workplace situations 
• Use techniques to manage workplace conflict

Demonstrate effective oversight of projects and people.

• Discuss the common elements of projects
• Analyze the benefits of different project management approaches
• Identify key stakeholders for projects in higher education
• Analyze best practices for ensuring the success of projects
• Assess the importance of team dynamics on project success
• Discuss strategies for maximizing productivity and efficiency

Manage departmental costs to achieve organizational goals.

• Examine planning approaches to budgeting
• Discuss key components of cost estimating
• Identify common sources of funding in higher education
• Use budget management techniques to justify changes to funding levels
• Identify critical sources of data related to institutional budget management

Manage personnel to meet departmental performance goals and objective.

• Assess hiring and recruitment practices to maximize a talented and diverse workforce
• Identify strategies to maximize workplace motivation and engagement
• Create effective performance goals
• Use continuous feedback and coaching to conduct performance evaluations
• Discuss the importance of employee retention at higher learning institutions

Apply leadership practices that utilize personal leadership traits and abilities.

• Identify characteristics and traits of effective leaders
• Discuss essential leadership principles for aspiring leaders
• Analyze different leadership styles to promote a growth mindset
• Assess ethical frameworks for making managerial decisions
• Use leadership skills to successfully navigate organizational change