Online Course | Transforming IT Governance from Operational to Strategic: Stress Tested in the Face of a Pandemic

Part 1: June 3, 2020 | 1:00–2:30 p.m. ET
Part 2: June 10, 2020 | 1:00–2:30 p.m. ET
Part 3: June 17, 2020 | 1:00–2:30 p.m. ET


Institutional success is enabled by IT as a strategic partner. However, securing leadership support for IT requires CIOs to cultivate strong partnerships across the institution to effectively drive change. Join us to learn how to create the foundation for effective change leadership by building a coalition of functional leaders.

The resilience of the design created by the VCCS was stress tested during the COVID-19 pandemic. Strategic governance gave VCCS the framework to make adjustments on the fly with stakeholder involvement in the face of a looming crisis. This session will unpack several examples of how governance processes provide a pathway to streamlined and vetted decision-making.

Learning Outcomes:

NOTE: You will be asked to complete assignments in between the course segments that support the learning objectives stated below. You will receive feedback and constructive critique from course facilitators during the breakout portions of the course segments.

  • Document your understanding of your own IT governance structure and how it may be improved on; identify stakeholder groups that are missing in the process
  • Develop an understanding of the benefits of various IT governance models; identify a catalyst for change
  • Learn how the CIO at the VCCS gained leadership buy-in to radically restructure IT governance at a system level, inclusive of all stakeholders, and apply it to your organization
  • Create an ideal future-state IT governance model for your organization, ensuring a design that can support rapid decision-making and self-correct in a time of crisis/during a pandemic
  • Take time to reflect on the next steps to develop the stakeholder support needed to allow IT to support digital transformation at your organization


Kimberly Lawrence Kimberly Lawrence, Director, Office of the CIO, Virginia Community College System

Nicole Stewart Nicole Stewart, Assistant Vice Chancellor of ITS, Virginia Community College System

Michael Russell Michael Russell, Chief Information Officer, Virginia Community College System