Learning Lab | Creative Collaboration: The Power of Team-Based Problem Solving

Part 1: August 11 | 12:00–1:00 p.m.ET
Part 2: August 16 | 12:00–1:30 p.m. ET
Part 3: August 23 | 12:00–1:30 p.m. ET
Part 4: August 30 | 12:00–1:30 p.m. ET


The challenges we face in higher education require more collaboration and creative solutions than ever—across departments and from all corners of campus. This learning lab will explore promising creative collaboration techniques that have emerged from start-up culture and fields like user experience design. Participants will work with tools like journey maps and user personas drawn from human-centered design and apply concepts that are essential to creative teams, like empathy and candor. Whether working with faculty on course design or leading digital transformation initiatives, these tools provide a framework for creative and productive collaboration.

Learning Outcomes:

NOTE: You will be asked to complete assignments in between the Learning Lab segments that support the learning outcomes stated below. You will receive feedback and constructive critique from course facilitators.

  • Understand how different models of creative problem solving apply to collaborative or team-based challenges
  • Identify how design concepts like empathy maps, user personas, and journey maps apply to teaching and learning
  • Begin to apply traditional design processes and team-based tools to a specific challenge in your own context

Target Audience

Instructional designers, educational technology leaders, and faculty


Kyle Dickson Kyle Dickson, Professor of English, Director of AT&T Learning Studio, Abilene Christian University

Mike Wiggins Mike Wiggins, Chair and Professor of Art & Design department, Abilene Christian University