Learning Lab | Creative Collaboration: The Power of Team-Based Problem Solving

Part 1: August 11 | 12:00–1:00 p.m.ET
Part 2: August 16 | 12:00–1:30 p.m. ET
Part 3: August 23 | 12:00–1:30 p.m. ET
Part 4: August 30 | 12:00–1:30 p.m. ET


Teams can be a powerful force in creative problem solving, but they can also become inefficient and frustrating. This Learning Lab will explore lessons in collaborative creativity from a range of fields where professionals tap into the power of diverse teams every day. Leaders will introduce concepts like journey mapping and user personas that inform human-centered approaches to innovation. Participants will work together on weekly challenges that apply concepts like empathy and candor that are essential to creative teams. Whether you are working with faculty on instructional design or leading digital transformation initiatives, these tools provide a framework for creative and productive collaboration.

Learning Outcomes:

NOTE: You will be asked to complete assignments in between the Learning Lab segments that support the learning outcomes stated below. You will receive feedback and constructive critique from course facilitators.

  • Understand how different models of creative problem solving apply to collaborative or team-based challenges
  • Identify how design concepts like empathy maps, user personas, and journey maps apply to teaching and learning
  • Begin to apply traditional design processes and team-based tools to a specific challenge in your own context

Target Audience

Instructional designers, educational technology leaders, and faculty


Kyle Dickson Kyle Dickson, Professor of English, Director of AT&T Learning Studio, Abilene Christian University

Mike Wiggins Mike Wiggins, Chair and Professor of Art & Design department, Abilene Christian University