By the end of this competency, you will be able to:

• Analyze different communication styles and learn how to communicate with different audiences.
• Use active listening to communicate effectively with others.
• Create effective training and presentations using industry best practices.
• Use techniques to manage challenging workplace conversations and situations.
• Implement communication skills that honor diversity, equity, and inclusion.

By the end of this competency, you will be able to:

• Analyze the benefits of various project frameworks and approaches.
• Identify key stakeholders, governance structures, and best practices for successful projects.
• Explore strategies to identify and manage risks—financial, legal, and reputational—both within institutions and for individuals.
• Understand how to prioritize and balance information security and privacy projects based on various factors.

By the end of this competency, you will be able to:

• Explore data-informed budgeting processes, including identifying common funding sources with consideration for aging infrastructure.
• Practice cost estimating and examine budget models.
• Build confidence in navigating available social and political resources of an institution to manage effectively.
• Appropriately allocate available resources to manage funding effectively.

By the end of this competency, you will be able to:

• Assess recruitment, hiring, and retention practices for a talented and diverse workforce.
• Identify strategies to cultivate strong relationships with your internal team and professional network.
• Create effective performance and training goals for your employees that create space for continuous feedback and coaching.
• Make DEI a focus and a strength for high-performing teams.

By the end of this competency, you will be able to:

• Identify characteristics and principles of effective leaders.
• Analyze different leadership approaches to expand self-efficacy and refine your personal skills.
• Explore leadership capabilities that contribute to successfully navigating organizational change.
• Discuss ways your leadership role can be a powerful avenue for advancing DEI.