Thursday, July 27 | 1:00PM–2:00PM | Online

EDUCAUSE Live! Webinar
Navigate Your Career with Effective Communication

Young professionals are important to the higher ed IT workforce, as they can broaden and complement the suite of skills within a team by bringing new technical knowledge, innovative methods, and different viewpoints. Effective relationships and communication are essential to success and career development—they strengthen our contributions to our teams and the larger organization. It is important to build relationships with co-workers, key departments and organizations, end users, strategic partners, and leadership. In your early career, navigating these interactions can be especially difficult. It may feel like all these groups speak different languages, and it can even be a challenge to make connections within your own team. In this talk, John O’Brien will introduce the EDUCAUSE Young Professionals Advisory Council (YPAC). We will explore communication tools and techniques to help you build effective relationships within multigenerational teams, end users, and key partners. We will also provide ways to expand your professional network beyond your institution.


  • Learn about EDUCAUSE YPAC
  • Discover techniques for effective communication with co-workers and key partners
  • Understand new methods for communicating with end-users, including students and faculty
  • Share methods to build your greater professional network


  • Jackie Milhans

    Director, Research Computing and Data, Northwestern University
  • John O'Brien

    President & CEO, EDUCAUSE
  • Tina Pappas

    Head, Discovery and Engagement Platforms, MIT

Resources & Downloads

  • Transcript

    78 KB, doc - Updated on 1/27/2024
  • Recording

    Updated on 1/27/2024
  • Slides

    Updated on 1/27/2024

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Use EDUCAUSE Live! webinars as the centerpiece of a collaborative event on your campus. You'll find everything from discussion questions to reflection guides at EDUCAUSE On Campus so you can build an event that enables you and your colleagues to dig deeper on this topic.


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