Incorporating and Optimizing Faculty Feedback to Improve Educational Technology Services

This session will explore the strategies and benefits for collecting feedback from faculty members during their utilization of educational technology services at educational institutions. We will explore the challenges with incorporating opportunities for feedback and obtaining faculty buy-in when working with faculty (time and priorities); the range of successes with feedback collection strategies; and the effects feedback can have on services when collected, analyzed, and made actionable. Presenting this session are members of the educational tools and course/curricular design teams who will include real-life examples of how engaging faculty in feedback has changed our services for the better.

Outcomes: Identify feedback collection strategies for educational technology services * Analyze workflow processes for feedback opportunities for educational technology services * Identify ways to analyze collected feedback and turn it into an action plan to improve educational technology strategies