ELI Course | Ensure a Successful Change Initiative: The Art and Science of Change Management

Most change initiatives (70%) do not attain their planned results because they do not attend to change management issues. Engage your team and campus and keep them engaged. Identify the change management needs of your initiative and address them proactively. Put your plans on a firm foundation by intentionally building trust with concrete actions. Participants will be actively reviewing and sharing examples of strategies that work and applying the principles to their existing initiatives. Get ahead of the change management issues and make sure your initiative succeeds!

Learning Objectives:

During this ELI course, participants will:

  • Become acquainted with popular change models used in business (Kotter/ADKAR)
  • Operationalize trust to support an initiative
  • Analyze the change management issues related to their initiative to recognize strengths they can build on and detect weaknesses that need attention
  • Receive feedback on their ideas and coaching about how to integrate those ideas into plans
  • Study one institution's experience with building a change management plan

NOTE: Participants will be asked to complete assignments in between the course segments that support the learning objectives stated below and will receive feedback and constructive critique from course facilitators on how to improve and shape their work.

Course Facilitator

Holly Morris

Holly Morris, Director of Postsecondary Model Development and Adoption, NGLC, EDUCAUSE

As the director of postsecondary model development and adoption for EDUCAUSE, Holly Morris is responsible for the creation and management of programs designed to help higher education leaders develop, implement, and scale new business and academic models to advance affordability, access, quality, and completion. To this work, Morris brings 10 years of experience in leadership development coaching with both individual leaders and networks of education professionals. Prior to joining EDUCAUSE/NGLC, she worked in the Center for Leadership and Professional Development at the University of Washington School of Law. She holds an M.Ed. in education policy from the University of Washington, a J.D. from the University of California at Berkeley, and a B.A. from Northwestern University.

Guest Facilitator

Shannon McCarty

Shannon McCarty, Associate Vice President, Center for Innovation in Learning, National University

Shannon McCarty is the dean of instruction and academic affairs at Rio Salado College. She currently leads the curriculum, external funding, grants, institutional integrity, and institutional research departments. Prior to her role as the dean, she served as the faculty chair for the physical sciences department, a position she held for 8 years. McCarty is currently Rio Salado's project co-lead on the Department of Education's First in the World grant. She also directed Rio Salado's work on the Next Generation Learning Challenges grant, which focused on student retention and success. She holds a BA in biology from the University of Arizona, an MA in educational leadership from Arizona State University, and a PhD in professional studies from Capella University.