Terrence Cahill
Technical Manager,
West Chester University of Pennsylvania
Streamlining Success: Elevating Software Procurement Process using ServiceNow's ITSM Workflows
Tuesday, March 26, 2024 | 3:00PM–3:45PM ET | Ballroom A-C (Exhibit Hall)
Session Type:
Poster Session
Delivery Format:
Poster Session
This session will uncover key strategic aspects of West Chester University’s software purchasing process powered by ServiceNow. Our poster will illustrate how WCU employed ServiceNow to digitally transform the software procurement process by developing a standardized framework with a focus on the assessment of privacy and security risks associated with third-party vendors, ensuring a thorough evaluation of their compliance with industry standards and regulatory requirements.
