The EQ Effect: Cultivating Emotional Intelligence to Transform IT Culture

Tuesday, April 01, 2025 | 2:00PM–2:45PM ET | Room 553 AB
Session Type: Breakout Session
Delivery Format: Presentation/Panel Session
In today’s evolving IT landscape, technical expertise is no longer enough to ensure success. Emotional intelligence (EQ)—the ability to recognize, understand, and manage emotions while empathizing with others—has become essential to foster collaboration, drive innovation, and build resilience within IT teams. This session delves into the transformative power of EQ to create a positive and inclusive IT culture. Discover how EQ promotes trust, enhances communication, and strengthens teamwork. Participants will gain actionable strategies to incorporate EQ into leadership, decision-making, and conflict-resolution processes. Using real-world examples, we’ll explore how EQ can elevate individual and team performance while reshaping IT organizations into people-centered, empathetic, and thriving ecosystems. Join us to unlock the potential of emotional intelligence and redefine the future of IT culture.

Presenters

  • Mark Davis Jr.

    Associate Chief Information Technology Officer, Swarthmore College

Resources & Downloads

  • NC25_ EQ Effect Cultivating Emotional Intelligence to Transform IT Culture

    Updated on 4/2/2025