Making Light(er) Work: Managing Student Workers with Multiple Managers

IT support groups—and in our case, instructional design teams—rely more and more on student workers to help complete lower-level tasks. But how students are assigned these tasks, and how they are supervised, differs greatly from organization to organization. There is a particular challenge with the many-to-many model—coordinating many supervisors dipping into a "pool" of student workers, making sure no one student is overwhelmed and no supervisor's needs are put above another's, and ensuring the department's priorities are being addressed. The presenter will share a model that worked well for the Office of Distance Learning at Boston University.

Outcomes: Explore some of the challenges your organization/department faces in managing student workers * Create some new strategies for managing student workers * List some new tasks student workers might be able to do under your new management plan