Using Network-Driven Data for Service Discovery and Analysis

How popular is a service? Where is it used? When is it used? Does it change year to year? Day to day? Often, services are deployed and not much is known about them, especially in light of BYOD and wireless. Knowing as much as possible about a service is extremely powerful in many facets of IT. It can factor into space planning, safe-time windows, strategic decisions about a direction of technology, and security concerns. This presentation will cover how, at Tufts University, we are taking a different approach to service usage, including network-based logs, to piece together a story.

Outcomes: Obtain a macrovision of the problems of discovering service data in a BYOD and open environment * Understand how relevant network protocols and logs can be utilized to better formulate service usage and trigger action-based behavior * Understand how macroconcepts can help with other CIO-level initiatives