Choose Your Own Adventure: Finding Solutions Using Interactive Knowledge Base Videos with Tolstoy

Tuesday, March 28 | 3:00PM–3:45PM ET | Ballroom A-C (Exhibit Hall)
Session Type: Poster Session
Delivery Format: Poster Session

Learn how to add an interactive video element to your knowledge base that allows users to navigate multistep troubleshooting on their own!


  • Stephanie Brooks

    Service Desk Technician 1, Vertikal6

Resources & Downloads

  • Choose Your Own Adventure Slides

    Updated on 3/21/2023