Stephanie Brooks
Service Desk Technician 1,
Vertikal6
Choose Your Own Adventure: Finding Solutions Using Interactive Knowledge Base Videos with Tolstoy
Tuesday, March 28 | 3:00PM–3:45PM ET | Ballroom A-C (Exhibit Hall)
Session Type:
Poster Session
Delivery Format:
Poster Session
Learn how to add an interactive video element to your knowledge base that allows users to navigate multistep troubleshooting on their own!