Webinar | Elevating IT’s Role through Proactive Transformation
This webinar is a part of the EDUCAUSE Industry & Campus Solutions series.
Using the principles of design thinking, Neal Dyer, CTO of Southeastern University, led his institution through a digital transformation of campus operations by incorporating modern technology and elevating IT’s role from support to strategic leader. By proactively collaborating with different departments to redesign business processes and create a connected campus, Dyer has reduced the institution’s technical debt, increased productivity, improved data hygiene, and eliminated departmental and data silos. The positive buzz around the transformation’s outcomes regarding improved end-user and student experiences has led to more innovation across campus and pushed IT’s role into a strategic leadership position.
- Discover the benefits of elevating IT’s role from support to strategic leader
- Learn how to apply design thinking to optimize processes across campus
- Find out how a student-centric IT approach can better serve students and improve retention
- Uncover examples of transformation success, including critical steps such as discovering and documenting the process, eliminating roadblocks, and redefining the process using metrics
Chief Technology Officer, Southeastern University
Jeff ElliottDirector of Product Management, Jenzabar Inc
Resources & Downloads
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