Sean Gaines
Sr. Solutions Engineer,
Zoom
Wednesday, November 15, 2023 | 12:00PM–1:00PM ET | Online
Webinar | Embracing Cloud Telephony for Academics and Administration: The Journey of UC Santa Barbara’s Next-Gen Communication Stack
This webinar is a part of the EDUCAUSE Industry Insights series.
Hybrid and remote work and learning are rapidly becoming the norm as universities globally reimagine their communication frameworks to support student success. Join us in this exclusive webinar as we explore UCSB's transition to cloud telephony, seamlessly integrating it with support for better collaboration and impactful student services. Meet Technical Services Manager Derek Stokes, who will shed light on the complexities of rigorous vendor selections, feature requirement decisions, and challenges to address mandatory government regulations that include Kari's Law and Ray Baum's Act for emergency communication.
Outcomes
- Understand the opportunity to move to cloud telephony.
- Acknowledge the challenges of replacing outdated communication systems.
- Learn about internal training requirements.
- Hear about the outcomes at UC Santa Barbara.
Additional Resources
Presenters
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Derek Stokes
Technical Services Manager, University of California, Santa Barbara -
Johann Zimmern
Global Education Strategy Lead, Zoom
Resources & Downloads
Inclusion and Accessibility
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