Wednesday, September 10, 2025 | 12:00PM–1:00PM ET | Online

Webinar | Business-Centric AI: From Problem Definition to Adoption

This webinar is a part of the EDUCAUSE Industry Insights series.

In the rush to adopt AI, many institutions face low ROI, user resistance, and misaligned outcomes that fail to address their most pressing challenges. In this webinar, we will explore the critical role of aligning business needs and structured change management with AI solutions to drive adoption. Hear from other industry experts and institutional peers about their journeys pivoting from a technology-first to business-centric AI approach to deliver meaningful and measurable impact.

Learning Outcomes:

  • Strategies to shift from technology-first to human-centered solutions
  • Lessons learned on how change management is critical to AI deployments
  • Tips for identifying and assessing potential business use cases

Presenters

  • Eric Hoffman

    VP - Management Consulting | Practice Lead, Data & Analytics, Moran Technology Consulting

  • Brett Pollak

    EXECUTIVE DIRECTOR, University of California San Diego

Resources & Downloads

  • Recording

    Updated on 9/10/2025

Accessibility

EDUCAUSE provides real-time AI captioning for all online events, in the main room and also in breakout rooms. To request any additional accommodations and/or services, please send an email to [email protected] or call (303) 449-4430 for assistance.

Virtual Event Policies and Expectations

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