Tom Ellett
Chief Experience Officer,
Quinnipiac University
Wednesday, June 10, 2026 | 1:00PM–2:00PM ET | Online
Webinar | Close the Experience Gap to Drive Student Success
This webinar is a part of the EDUCAUSE Industry Insights series.
Higher education enters a bold era where the digital campus defines the institutional brand. Forward-thinking leaders now hold the key to bridging the gap between modern student expectations and daily campus reality. While traditional transformation often stalls in the "trap" of long-term back-end overhauls, an immense opportunity exists to deliver immediate value through a people-first strategy.
Join renowned higher ed strategist Elliot Felix, Pathify, and a panel of innovators to discover how to move beyond infrastructure cycles and create a unified, consumer-grade digital journey. This session provides a practical roadmap to eliminate administrative friction, align your digital ecosystem and turn everyday interactions into a lasting competitive advantage. Gain the confidence to evolve beyond legacy portals and lead a modern campus experience that empowers students and drives institutional growth.
Learning Outcomes:
- Bridge modern student expectations and campus digital realities
- Prioritize high-impact tools students actually use and love
- Unify separated physical and digital experiences and siloed org structures
- Deliver immediate value while maintaining momentum for long-term migrations
- Apply a practical framework for student-centered digital growth
Additional Resources
The Campus Experience Platform (CXP): A Vision for the Future of Higher Ed
Presenters
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Elliot Felix
Higher Education Practice Lead, Buro Happold -
Melanie Hardy
Software & Integration Architect, Valencia College -
Sarah Williams
Product Management, University of Utah -
Chase Williams
CEO & Co-founder, Pathify
Resources & Downloads
Accessibility
EDUCAUSE provides real-time AI captioning for all online events, in the main room and also in breakout rooms. To request any additional accommodations and/or services, please send an email to [email protected] or call (303) 449-4430 for assistance.
Virtual Event Policies and Expectations
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