Accelerate Your Digital Transformation Using Enterprise Service Management

Wednesday, October 31 | 3:30PM–4:15PM MT | Meeting Room 603
Session Type: Breakout Session
Delivery Format: Interactive Presentation
Little did we know that our ITSM journey would not just transform IT, but would lead us into a digital transformation based on service management. Today, 10 business units use ESM to transform their operations. See how IT leveraged enterprise service management as the fuel for Lone Star’s digital transformation.

Outcomes: Learn how to transform IT into a service leader * Learn how to build a pathway for enterprise service management * Learn how to become a digital leader


  • Link Alander

    Vice Chancellor / Chief Information Officer, Lone Star College System

Resources & Downloads

  • Presentation

    Updated on 11/17/2022