Change Management: Changes Are Coming, Are You Ready?

Friday, November 02 | 8:00AM–8:45AM MT | Mile High Ballroom 1A/B, Ballroom Level
Session Type: Breakout Session
Delivery Format: Interactive Presentation
In 2018, an EDUCAUSE working group published a guide to best practices for IT change management in higher education. This presentation will highlight the group's findings, including defining change, risk roles, and responsibilities; performing risk assessment; and sharing practical ways to implement change management in organizations of all sizes.

Outcomes: Identify what is a "change" * Learn different strategies to implement change management in your organization * Learn change management best practices at different institutions


  • Randall Alberts

  • Thomas Mattauch

    ITSM Program Manager, Virginia Commonwealth University
  • Beth Rugg

    Assistant Vice Chancellor, Client Engagement, University of North Carolina, Charlotte
  • Barbara Trainor

    IT Manager, Engagement and Consulting Services, Arizona State University

Resources & Downloads

  • Changes Are Comming Are You Ready Presentation Deck

    Updated on 11/26/2019