Building a Modern and Mobile HR Portal with a Consumer-Grade User Experience at UCOP

Learn how UCOP consolidated multiple back ends (including PeopleSoft HCM, PeopleSoft Interaction Hub, and Salesforce) into a unified, consumer-grade user experience using an open-source Drupal portal platform with integrated "in-context Help" to drive down help desk support costs. The new portal also includes powerful enterprise search, smart forms, and persona-based content delivery derived from user roles such as employee, manager, or administrator—or campus membership. You'll discover new approaches for rapidly creating portals that can scale exponentially and respond to the ever-evolving user experience trends.

Outcomes: Learn how to consolidate multiple back ends into a unified user experience using a Drupal portal * Learn how to drive down help desk support costs * Discover new approaches for rapidly creating portals